SI-TECHNO.ID

Privacy Policy

Last Updated: January 2025

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including but not limited to your name, email address, phone number, company name, job title, and any other information you choose to provide when you contact us, request a consultation, or use our services.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about your browsing behavior, including the pages you view and the links you click.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your activity on our website. Cookies are small data files stored on your device that help us improve our services and your experience. You can control cookies through your browser settings.

2. How We Use Your Information

Service Delivery

We use the information we collect to provide, maintain, and improve our IT solutions and services, to process your requests and transactions, and to communicate with you about our services, including responding to your inquiries and providing customer support.

Business Operations

Your information helps us understand how our services are being used, analyze trends, administer our website, track user movements, gather demographic information, and improve our marketing and promotional efforts.

Legal Compliance

We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests, to enforce our terms and conditions, to protect our rights, privacy, safety, or property, and to detect, prevent, or address fraud, security, or technical issues.

3. Information Sharing and Disclosure

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting providers, analytics providers, email service providers, and customer relationship management platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena, or to protect the rights, property, or safety of Si Techno.id, our users, or others.

With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer technology, firewalls, access controls, and regular security assessments.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Limitations

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

5. Your Rights and Choices

Access and Correction

You have the right to access, update, or correct your personal information at any time. You can do this by contacting us directly at info@sitechno.id.

Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

Deletion

You have the right to request deletion of your personal information, subject to certain exceptions such as legal obligations or legitimate business purposes.

Opt-Out

You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly. Please note that even if you opt out of promotional communications, we may still send you non-promotional messages related to your account or our ongoing business relations.

Cookie Preferences

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. International Data Transfers

Cross-Border Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Data Protection Standards

We comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) for users in the European Economic Area, and other relevant privacy frameworks.

7. Children's Privacy

Age Restrictions

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information as soon as possible.

8. Third-Party Links

External Websites

Our website may contain links to third-party websites or services that are not owned or controlled by Si Techno.id. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the 'Last Updated' date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

10. Contact Us

Questions and Concerns

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

Contact Information

Si Techno.id

West Bandung, West Java, Indonesia

info@sitechno.id

For privacy-related inquiries

+62 123 456 7890

Monday - Friday, 9:00 AM - 6:00 PM WIB

Your Privacy Matters

We are committed to protecting your privacy and handling your data with care and transparency. If you have any questions or concerns about how we handle your information, please don't hesitate to reach out to us.