Last Updated: January 2025
Please read these terms carefully before using our services. By accessing or using our services, you agree to be bound by these terms.
By accessing and using the services provided by Si Techno.id, you accept and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new Terms of Service on this page and updating the 'Last Updated' date. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.
You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.
Si Techno.id provides comprehensive IT solutions including but not limited to cloud infrastructure, cybersecurity, artificial intelligence integration, data analytics, IoT solutions, digital transformation consulting, and related technology services. The specific scope of services will be defined in individual service agreements or statements of work.
We strive to maintain high availability of our services, but we do not guarantee uninterrupted or error-free operation. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify you of planned maintenance in advance.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account information.
You agree to use our services only for lawful purposes and in accordance with these terms. You must not use our services to transmit any harmful code, engage in any activity that interferes with or disrupts our services, attempt to gain unauthorized access to our systems, or violate any applicable laws or regulations.
You are solely responsible for any data, content, or materials you upload, transmit, or store using our services. You must ensure that you have all necessary rights and permissions for such content and that it does not infringe on any third-party rights or violate any laws.
You agree to comply with all applicable laws, regulations, and industry standards when using our services, including but not limited to data protection laws, export control regulations, and intellectual property laws.
All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, are the exclusive property of Si Techno.id or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for your internal business purposes. This license does not include any right to resell or commercial use of our services, any derivative use of our services or their contents, or any use of data mining, robots, or similar data gathering and extraction tools.
You retain all rights to the content you upload or transmit through our services. By using our services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content solely for the purpose of providing and improving our services.
If you provide us with any feedback, suggestions, or ideas about our services, you grant us the right to use such feedback without any obligation to you, including the right to incorporate it into our services without compensation.
You agree to pay all fees and charges associated with your use of our services as specified in your service agreement or invoice. All fees are non-refundable unless otherwise stated in writing. Prices are subject to change with 30 days' notice.
We accept various payment methods as specified in your invoice. You authorize us to charge your designated payment method for all fees incurred. You are responsible for providing accurate and current payment information.
If payment is not received by the due date, we reserve the right to suspend or terminate your access to services until payment is received. Late payments may be subject to interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
All fees are exclusive of applicable taxes, duties, or similar governmental charges. You are responsible for paying all such taxes, except for taxes based on our net income.
Each party may have access to confidential information of the other party. Confidential information includes any non-public information relating to business operations, technology, customers, or other proprietary information. Both parties agree to maintain the confidentiality of such information and use it only for the purposes of the business relationship.
Confidential information does not include information that is publicly available, independently developed, rightfully received from a third party, or required to be disclosed by law or court order.
We implement appropriate technical and organizational measures to protect confidential information in accordance with our Privacy Policy and applicable data protection laws.
We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. This warranty is valid for the duration specified in your service agreement.
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, OUR SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
We do not warrant that our services will meet your specific requirements, be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. We do not warrant the accuracy or completeness of any content or information provided through our services.
Our services may integrate with or rely on third-party services or products. We make no warranties regarding such third-party services and are not responsible for their performance, availability, or compliance with these terms.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor disputes, or governmental actions.
You agree to indemnify, defend, and hold harmless Si Techno.id, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of our services, your violation of these terms, your violation of any rights of another party, or any content you submit or transmit through our services.
We will indemnify you against any third-party claims that our services infringe any patent, copyright, or trademark, provided that you promptly notify us of such claim, give us sole control of the defense and settlement, and provide reasonable assistance in the defense.
The indemnified party must promptly notify the indemnifying party of any claim, cooperate in the defense, and allow the indemnifying party to control the defense and settlement. The indemnified party may participate in the defense at its own expense.
These terms commence when you first access our services and continue until terminated by either party in accordance with these terms.
You may terminate your use of our services at any time by providing written notice to us and ceasing all use of our services. You will remain responsible for all fees and charges incurred prior to termination.
We may suspend or terminate your access to our services immediately, without prior notice or liability, for any reason, including but not limited to breach of these terms, non-payment of fees, or if we believe your actions may cause legal liability or harm to us or others.
Upon termination, your right to use our services will immediately cease. We will make your data available for export for a period of 30 days after termination, after which we may delete your data in accordance with our data retention policies. Provisions that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
In the event of any dispute, claim, or controversy arising out of or relating to these terms or our services, the parties agree to first attempt to resolve the dispute informally by contacting each other and negotiating in good faith for a period of at least 30 days.
If the dispute cannot be resolved informally, the parties agree to submit the dispute to binding arbitration in accordance with the rules of the Indonesian National Board of Arbitration (BANI). The arbitration shall be conducted in English in West Java, Indonesia, and the decision of the arbitrator shall be final and binding.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
These terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law provisions.
Subject to the arbitration provisions above, you agree to submit to the exclusive jurisdiction of the courts located in West Java, Indonesia, for the resolution of any disputes arising out of or relating to these terms or our services.
We make no representation that our services are appropriate or available for use in all locations. If you access our services from outside Indonesia, you do so at your own risk and are responsible for compliance with local laws.
These terms, together with any service agreements, statements of work, and our Privacy Policy, constitute the entire agreement between you and Si Techno.id regarding our services and supersede all prior agreements and understandings, whether written or oral.
If any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
No waiver of any term or condition of these terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these terms or any rights or obligations hereunder without our prior written consent. We may assign these terms or any rights hereunder without restriction. Any attempted assignment in violation of this provision shall be null and void.
All notices under these terms shall be in writing and shall be deemed given when delivered personally, sent by confirmed email, or three days after being sent by registered or certified mail to the addresses specified in your service agreement or to info@sitechno.id.
Nothing in these terms shall be construed to create a partnership, joint venture, agency, or employment relationship between you and Si Techno.id. Neither party has the authority to bind the other or to incur any obligation on its behalf.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at:
Si Techno.id
West Bandung, West Java, Indonesia
info@sitechno.id
For terms-related inquiries
+62 123 456 7890
Monday - Friday, 9:00 AM - 6:00 PM WIB
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you have any questions or concerns, please contact us before using our services.